Beloved Wellness Center is committed to keeping our clients, community and team safe. We serve a wide range of individuals which includes the pregnant, certain mental health conditions, immunocompromised, and those with underlying health conditions. As a result, we have carefully considered the choice to continue following the highest levels of precautions as previously encouraged by the Centers for Disease Control and Prevention (CDC), the state of Wisconsin and city of Kenosha's guidelines in our decision to selectively allow clients to access in-person services. 


At this time, in-person services will only be available to clients who are clinically determined to need in-person services. This is decided based on each team member's professional judgement and the emergency requirement will be lifted.


Factors that have been considered in this decision includes, but not limited to:

  • Wisconsin Department of Health & Human Services Guidelines

  • City of Kenosha's Guidance for writing a COVID-19 pandemic operations plan 

  • Office Size: Face-to-face sessions and clinical treatment interventions (e.g., play therapy) make the recommended 6-feet social distancing from others practically impossible and are thereby considered high contact situations

  • Office Location: Our office is located within a building that provides space to several other service providers

  • Recommendations from leaders within the mental health field in southeastern Wisconsin, statewide and nationwide

  • Lack of solid guidelines within the mental health and addictions field and state of Wisconsin

  • Unknown community infection response to the recent statewide re-opening

  • Telemental health video sessions allow for a broader range of communication as masks are high limiting when communicating 

  • Telemental health sessions allows for us to engage in certain clinical treatment interventions such as play therapy 

  • Some medical offices, schools, churches and other public places remain restricted and/or indefinitely closed  

This memo will be updated as vital changes occur to reassess possibilities for increased face-to-face contact. We empathize with you about feelings you may have regarding in-person sessions being limited. Whether you are receiving services via telemental health or in-person, we are committed to giving you the highest quality care. Those who are determined to be appropriate for in-person sessions are required to review and sign the Informed Consent for In-Person Services During COVID-19. 

Reviewed/Updated: September 22, 2021